How do I get a quote and subsequently have the work done?

At the top of this page you’ll see an orange button that reads ‘Get A Free Quote’. Click that button. Read the brief information displayed. Below the information you’ll find a form. Fill in your :-

  • ‘Name’ – In full.
  • ‘Email’ address – Please remember to look out for our reply – being sure to check your ‘Spam’ folder.
  • ‘Phone’ number – Optional. This can be helpful if you’d like us to call you to offer advice or checking to see if you’ve received our quotation pack. Your phone number will NOT be sold/passed to any third parties or used for future sales calls! 
  • ‘Enquiry’ section – Here we’ll ask you for approximate room/s dimensions (we need this information to calculate the quantity of materials required and labour costs), your postcode (we need this to calculate the distance you are from us so we can take into account travel costs), and finally the approximate age of your property or extension/conversion (this information allows us to quickly ascertain the basic construction of your property which saves time for both ourselves and you).

Now simply click ‘Submit’ – Once we receive your enquiry form, we’ll send you a confirmation email that you will need to reply to. This ensures we have an open dialogue and our emails aren’t going straight into an unread ‘Spam’ folder. We do this to avoid our staff wasting time as preparing an initial quote can be a relatively lengthy process. On replying to our confirmation email, you will then receive your quote via email that you will need to read through, as this will give you a lot of information regarding our service. 

At each stage you will be prompted by the content within our emails as to what to do next.

If the quote is within budget, we’ll ask for a non-refundable deposit (which will be deducted from your final invoice should you decide to go ahead with the work). We’ll then arrange a convenient date/time for a representative to call round and assess your property (take measurements and inspect), discuss the process with you, and answer any questions you may have. Part of our assessment will include cutting a small hole in your current chipboard/floorboards. This is done to ascertain the thickness of your current flooring (so we can replace with a like for like thickness product for continuity/height purposes) and to check certain aspects of the cavity beneath your floor. 

Once the assessment has been completed, you’ll receive your ‘Guaranteed Price’ document within 48 hrs. Providing certain terms are met (highlighted in the ‘Guaranteed Price’ terms), the price given will not alter. We do this to help our clients for budgeting. 

If you’re happy with everything, you’ll just need to email and let us know. From there, we’ll email you a ‘Schedule’. This will include your ‘Initial Invoice’ date, ‘Materials Delivery’ date, and ‘Installation’ date. Again, you’ll be prompted via email at each stage of your ‘Schedule’.